We read everything sent to us. Corrections and factual challenges get priority, because getting things wrong and leaving them wrong is the fastest way for a review site to become worthless.
How to reach us
Email: [email protected]
We aim to respond to messages within five business days. Corrections are usually handled faster than that.
What to include
Different messages need different things, and including them the first time saves a round trip.
Corrections and factual errors
Tell us the page, the specific claim, and what the correct information is. A link to a primary source helps enormously. We correct factual errors promptly and add a dated correction note when the error was significant enough to change a reader’s decision.
Product suggestions and category requests
Tell us the product or the category and what question you were unable to get answered elsewhere. The gaps readers point out are a large part of how we decide what to cover next.
Questions about a recommendation
If a ranking does not make sense to you, say which guide and which product. Our criteria and scoring formula are published on the How We Review page, and if a score does not follow from our own stated method, we want to know.
Manufacturers, brands and PR
You are welcome to send product information, specification corrections and documentation. Please be aware of what will not work here. We do not accept payment for placement, for a ranking, or for the removal of criticism. We do not publish sponsored content presented as editorial. We do not offer previews of coverage or the chance to review an article before publication.
Sending a product does not buy a review, a recommendation, or a score.
Copyright and legal
Copyright complaints are handled through the process on our DMCA page. Privacy questions and data requests are covered in our Privacy Policy.
What we cannot help with
We are an independent publication, not a retailer or a manufacturer. We cannot help with orders, shipping, returns, refunds, warranty claims or repairs. For any of those, contact the retailer you purchased from or the manufacturer directly.
We also cannot provide medical, financial, legal or tax advice, and we do not offer individual product consultations.